MY ACADEMY SUCCESS STORY
MARK VAN OOSTEROM
CLEAR COAST PLUMBING
“Hiring staff was harder than I ever imagined.”
Mark Van Oosterom, owner of Clearcoast Plumbing in New South Wales, knew that running a business would be challenging. But even with his years of experience, he was unprepared for the difficulties of managing people. Despite his skills and hard work, he found himself struggling with hiring the right staff and maintaining a high standard of work.
“I didn’t think hiring was gonna be such a pain. Nobody’s gonna care as much as you do. It sucked," Mark shares candidly.
The constant turnover of staff left him feeling stuck and overwhelmed. Even though business was coming in, the quality of work and consistency he expected from his team just wasn’t there.
“I had guys coming and going every few weeks, and I was constantly babysitting them. It was exhausting.”
“Tradies Success Academy helped me completely turn things around.”
Mark reached a point where he considered giving up. But instead of throwing in the towel, he decided to give Tradies Success Academy a shot. The Academy’s focus on building systems, streamlining processes, and hiring effectively changed everything for him.
“The Academy helped me refine my hiring process.”
“I learned how to filter out unqualified candidates before even getting to the interview stage. That alone saved me so much time and frustration.”
With the Academy’s coaching and support, Mark restructured his approach to hiring. He implemented systems that allowed him to hire the right people and set clear expectations from day one.
“I worked on my ads, focused on asking the right questions, and it all started to change. I went from getting just a few applicants to having 70 in two weeks! Now I’ve got a team of legends.”
“The results speak for themselves.”
Thanks to the guidance and training he received from the Tradies Success Academy, Mark has built a strong, reliable team. His business is now thriving, with a solid workforce that he can trust to maintain the high standards he sets.
“We’ve hired six great people in a row, and now I don’t have to worry about constantly replacing staff. It’s given me so much more time to focus on growing the business.”
Not only has Clearcoast Plumbing grown, but Mark has also seen a huge shift in his personal life. The constant stress of managing an inefficient team is behind him, and he’s able to enjoy more freedom and peace of mind.
“The Academy’s support has been a game-changer. I’ve learned that by setting up the right systems, you can achieve the results you want without burning out.”
Mark’s story is a powerful reminder that with the right support and systems in place, any trade business owner can overcome challenges and reach new levels of success.
THE FREEDOM FIGHTERS PROGRAM!
The Freedom Fighters Programme is designed to help tradies unlock their true potential by providing personalised coaching, actionable strategies, and a supportive community. With a focus on operational time freedom, the programme guides members to build efficient systems, delegate tasks, and gain control over their business.
"Being part of Freedom Fighters has been a game-changer. I now have the confidence to step away from the tools and trust my team. The systems we’ve put in place allow me to grow the business without sacrificing personal time."
The Freedom Fighters Programme is all about empowering tradies to run their businesses smarter, not harder, and live a life of freedom while achieving long-term success.