Sound Familiar?
You started this for more time, more money, less stress. Here's what you actually got.
You Are the Business
Emergency calls - broken windows, glass damage, weather events - come at all hours. You're rotating on-call, losing certainty in your schedule. Profit per call is fine, but you're never off duty.
The Money's There But It's Not Yours
Insurance and breakage liability add cost to every quote. Customers only see price. Nobody asks about warranty or insurance. You're racing on price against self-insured competitors.
The Busy Trap
Commercial work goes to large manufacturers. You're left with residential emergencies and small jobs. You can't compete on volume with big players. Margins stay thin.
Staff Headaches Without a Playbook
Building a commercial pipeline is hard. You've got no relationships with architects or FM teams. Emergency work fills your calendar but doesn't build a business.