Sound Familiar?
You started this for more time, more money, less stress. Here's what you actually got.
You Are the Business
Specification variance by state eats your process. NSW has different moisture thresholds than VIC. Large-format tiles demand precision that engineered timber doesn't. You're custom-quoting every job instead of using systems.
The Money's There But It's Not Yours
Material scarcity creates timeline chaos. Engineered timber on backorder. Large-format porcelain delayed. You quoted delivery in four weeks. Supplier delivers in eight. Client blames you. Margin disappears in schedule pressure.
The Busy Trap
Skills shortage is the real story. Not enough trained flooring specialists. Training on your systems takes months. One person's leaving and you've got jobs rolling out with quality gaps you didn't catch.
Staff Headaches Without a Playbook
Licensing variance by state means compliance management is fragmented. VIC requires different credentials than NSW. Your team is trained for one state. Expand to another and you're retraining before you're billing.